if aI could give this supplier a -500 star I would !
didn’t follow the time of delivery , ordered a sweater didn’t give me proper sizing
thankfully I escalated the problem with alibaba and got some money back for the issues I was having but do not chose this supplier
they are not honest , save yourself the time and energy and money and work with someone else !

Respuesta del proveedor:
Dear Dia,
Thank you for the feedback. We can perceive and fully understand your eagerness to receive the samples.
Before production, Actually we informed you that the delivery time excluding transportation would be 15-20 working days. During this period, we keeping updated details for you:)
Finally we did indeed complete the delivery within the agreed time frame.
During this process, we confirmed the logo size and position with the client at each step, and then proceeded to the next step.
Regarding the clothing size, if the client did not provide specific size details requirement, we would produce according to the regular Canadian size requirements.
Regards,
Betteractive team
16 Nov 2025